Shipping Policy
Flat rate ground shipping is available to the continental 48 states as follows: We are now offering $3.00/order Flat Rate shipping on all orders to the continental 48 states.
Tracking number will be available after shipping via the order confirmation e-mail link you will receive after placing your order (usually1-2 business days). If you do not receive an order confirmation e-mail, please check your spam folder or contact us for help.
Return Policy
If you are not Completely Satisfied with your order for any reason simply ship it back to us within 30 day of receipt for a full refund of your purchase price(not including shipping and handling fees). All purchases must be returned in original packaging and in resellable condition. ITEM(S) MUST BE IN ITS ORIGINAL PACKAGE(S). WE CANNOT ACCEPT RETURNS OF MERCHANDISE THAT ARE USED, SOILED, OR LAUNDERED. Health department regulations do not allow us to accept open packages of bedding. This includes sheets, mattress pads, down comforters, bedskirts, duvets, pillow cases, and pillows for refund or credit.
All returns must be pre-authorized. Simply email us to verify the proper address to ship to.
Backorder Policy
If an item is out of stock you can either wait for it on back order(usually2-3 weeks), choose another item, or cancel the order and receive a refund.
If an item is out of stock you can either wait for it on back order(usually2-3 weeks), choose another item, or cancel the order and receive a refund.
Damaged Goods Policy
Items that are defective from the factory are replaced to you at no cost. Simply notify us and we will send you a return shipping label.
Items that are defective from the factory are replaced to you at no cost. Simply notify us and we will send you a return shipping label.